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Frequently Asked Questions
Q1: What is your minimum order quantity (MOQ)?
A: Our minimum order quantity is one set, which refers to the complete unit as defined in our specification sheet.
Q2: What are your standard payment terms?
A: We require a 30% T/T deposit, with the remaining 70% balance paid prior to shipment.
Q3: Can you provide samples for testing?
A: Yes, we can supply sample orders for evaluation and performance testing.
Q4: What is the typical delivery lead time?
A: Sample orders are typically delivered within 3–5 days. Mass production orders usually take 15–25 days depending on the total quantity.
Q5: Is the installation process difficult?
A: Installation is straightforward. We provide detailed drawings, a comprehensive user manual, and offer technical video guidance if needed.
Q6: Do you offer customization options?
A: Yes, we can customize the logo, color, dimensions, and other technical specifications according to your requirements.
EnerNova Charger
