📦 Packing & Delivery
SUNPLUS PACKING:
To guarantee optimal condition upon arrival, our solar product is shipped in a robust, eco-friendly carton. The interior features precision-engineered cushioning that immobilizes every part, ensuring damage-free delivery and ready-to-use convenience.
Package Size
52.00cm * 27.00cm * 94.00cm
🌍 Solar Exhibition & Project Case
SUNPLUS Team At Genera 2025 Show in Madrid, Spain
SUNPLUS Team at RE+ 2025 Show in Las Vegas
Project Case
❓ FAQ
Q1: Are your products certified?
A: Yes, We hold relevant international certifications for different markets, including UL, CSA, TUV, IEC, CE for our key products (solar panels, inverters, lithium battery).
Q2: What is the warranty on your products?
A: Solar Panels: 25-30 years linear performance warranty. Inverters & lithium battery: 5 to 10-year warranty, depending on the model.
Q3: Are your solar panels monocrystalline or polycrystalline?
A: We primarily specialize in high-efficiency Monocrystalline PERC solar panels, which offer better performance and a sleeker look.
Q4: What is the DoD (Depth of Discharge) of your lithium batteries?
A: Our LiFePO4 batteries typically have a recommended DoD of 90% or higher, allowing you to use almost the full capacity of the battery.
Q5: What is your lead time?
A: For standard items, the lead time is typically 7-15 days. For larger custom orders or complete systems, it may take 20-30 days.
Q6: Do you provide technical support after purchase?
A: Yes, we provide comprehensive technical support including installation manuals, wiring diagrams, and access to our technical team via email or video call.
EnerNova Charger
