Q: Are you a trading company or a manufacturer?
A: We are a factory.
Q: Does your company provide customized manufacturing?
A: Yes, we provide OEM/ODM services to our customers. Our experienced R&D team provides efficient customized solutions.
Q: How long is the delivery time?
A: Typically 1 month for items that are in stock.
Q: Do you provide samples? Is it free or extra?
A: Samples are available but must be paid for, along with the associated freight costs.
Q: What are your terms of payment?
A: For orders less than $3000, 100% upfront. For orders over $3000, a 30% deposit is required, with the remaining 70% paid before shipment, or as negotiated.
Q: What communication options are available for the battery system?
A: The system supports WIFI, GPRS, Ethernet, Meter, and DRM as optional communication interfaces.