Q: What range of products do you offer?
A: We offer wallbox/Portable AC EV chargers from 3.5kw-44kw, integrated floor-mounted fast DC Charging stations from 30kw-480kw, and mobile chargers with energy storage batteries from 3.5kwh-161kwh.
Q: Can you provide custom designs and branding?
A: Yes, we can accommodate custom designs and apply your logo to the products as requested.
Q: What are the available trade terms?
A: We support various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP.
Q: What is the standard warranty period?
A: We provide a two-year warranty for the entire machine. Our software includes a lifetime warranty with remote technical video guidance support.
Q: Do the products meet international compliance standards?
A: Yes, our products have passed relevant certifications recognized globally and are designed to meet local customs clearance requirements with standardized packaging and documentation.
Q: Which payment methods are accepted?
A: We accept multiple payment methods including T/T, Credit Card, Western Union, and Bank Transfer.